Company Company

Providing Outstanding Customer Support

Switchfire believes that the customer always comes first and employs best practice solutions in order to make sure that the customer is always the focus of our attention.

The company employs a great team of well trained, friendly, support staff whose job in life is to make sure that our customers are happy. Our systems are built to run 24/7 365 days per year but there are always going to be unexpected events that are beyond our control and which have an impact on stability.

Our support team go out of their way to make sure that customers are up to speed when things go wrong and that the effects of such events cause the absolute minimum inconvenience – we believe in honesty and integrity as critical drivers of our company ethos; that goes not only for our technical systems but also our customer support ethic.